An update to some of our customers
It has come to our attention that some rent and service charge statements have been issued that contain errors.
The schemes affected are:
|
Bedford Court, Birkdale |
|
Bowden / Seddon Road |
|
Brunswick Mews |
|
Calvert Court, Church Rd |
|
Gateside Close |
|
Hesketh Green |
|
Coombe Park Court |
|
Millers Court |
|
Old Hall Road |
|
Queens Hotel Court |
|
Marine Bar |
|
St Andrews Court |
|
St Pauls Mansion |
|
Scarisbrick Court |
|
Sunnyside Court |
|
The Firs |
|
Village Court |
|
Waterloo Court |
|
Pavilion Point |
|
Lister Gardens |
|
Heyes Farm Road |
|
Nightingale Close |
|
Airliewood |
|
Arts Village |
|
The Cableyard |
|
Cambridge Road |
|
Commutation Plaza |
|
Dukes Terrace |
|
Coopers Terrace |
|
Merchants House |
|
Foundry |
|
Foxdale Court |
|
Green Lane |
|
Haylemere Court |
|
Holt Hill |
|
Millers Court |
|
Muirhead Avenue |
|
Oakwood Close |
|
Preston Point |
|
Saunders Building |
|
Sheffield Building |
|
Waterloo Road |
|
White Court |
|
1-5 Henry Street |
|
Finsbury Way |
|
Regent Street |
|
Linton Mews |
|
Poppy Place |
|
Abbey Building |
Please accept our sincere apologies for any confusion this may have caused.
We understand we have fallen short of our service standards in this instance.
Rent and service charge statements that are affected will be amended and re-sent by Friday 26th March 2021. Please disregard any statements you have received to date. We will also ensure that any changes are clearly explained. As always, if you have any questions, please call us on 0344 736 0063 and our team will be happy to help.
We are carrying out a full review to understand how this happened and to ensure it doesn’t happen again.
Thank you for your patience and understanding.