Report Damp and Mould

Please let us know if there is damp, mould or condensation in your home. We are here to support you.

• If you are a tenant, it is our responsibility to resolve issues around damp, mould and condensation in your home. 
• If you are a leaseholder or shared owner, we can help you put the issue right. However, you’re responsible for the majority of repairs and maintenance inside your home - this includes damp, mould and condensation.

Even though the repair might be your responsibility, if you spot damp, mould or condensation, we’re here to help you put it right. Please read our FAQs to see what happens after you report damp and mould based on your tenure type. (This link will open in a new window.)

Report damp and mould

Note: Questions marked by * are mandatory

*This is a mandatory field. Full name

*This is a mandatory field. Address

*This is a mandatory field. Postcode

*This is a mandatory field. Email address

*This is a mandatory field. Phone number

*This is a mandatory field. Does anyone vulnerable live in your home?

Young children

Elderly people

Respiratory issues

Physical disability

Mental disability

No vulnerabilities

Proceed Summary