Management fees

Management fees cover the cost of providing day‑to‑day property management services for your building or estate. These fees vary depending on the type of property and the level of management required.

Management fees are included in your annual service charge budget and are paid monthly as part of your service charge.

We review management fees each year to make sure they reflect the actual cost of delivering services such as:

  • estate and building inspections

  • managing repairs and maintenance

  • health and safety compliance

  • contractor and service management

  • responding to enquiries

If you have concerns about the management fee you are being asked to pay, please contact us so we can discuss this with you. You also have the right to apply to the First-tier Tribunal (FTT), an independent body that can decide whether a fee is reasonable.

Administration fees

Administration fees apply to work that is not included within the management fee. These tasks are usually one‑off requests and may include:

  • providing duplicate documents

  • processing permissions under your lease

  • handling enquiries related to resales

  • supplying information to solicitors

We review these charges every year. Each fee is based on the time and resources needed to complete the task.

Unless stated otherwise, administration fees are payable in advance by telephone or cheque. If you need an alternative payment method, please contact us and we will support you.

You can request a full list of administration fees from your property manager or our customer team.

Need help or have a question?

If you would like to discuss your fees or need this information in another format, please contact us:

Phone: 0344 736 0063 Email: info@redwing.co.uk