What is a lease?

A lease is a legal agreement that explains what you and your landlord are responsible for. As a leaseholder, which means someone who owns their home through a long-term lease, your lease outlines the responsibilities that apply to you.

Because lease terms vary between developments, we encourage you to review your own lease. If you need help understanding anything in it, please contact us and we will be happy to support you.

Most leases include responsibilities such as internal repairs or the maintenance of certain fixtures. The exact details will depend on your individual agreement.

What are my responsibilities?

Your responsibilities include:

  • Paying your service charges, which are the costs for services we provide to your building or estate, in full and on time.
  • Letting us know if your personal information changes, especially your contact details, so we can stay in touch with you.
  • Making sure that you and your visitors do not cause noise or behaviour that disturbs neighbours.
  • Contacting us to request permission if you want to keep a pet. Pet permissions vary between developments.
  • Asking us for written consent before making any home improvements. Some changes made without consent can affect buildings insurance.
  • Informing us if you want to sublet your home, as the rules depend on the conditions of your lease.
  • Following the fire safety requirements included in your lease.