An update to some of our customers | News

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News

An update to some of our customers

It has come to our attention that some rent and service charge statements have been issued that contain errors.  

The schemes affected are:

 

Bedford Court, Birkdale

Bowden / Seddon Road

Brunswick Mews

Calvert Court, Church Rd

Gateside Close

Hesketh Green

Coombe Park Court

Millers Court

Old Hall Road

Queens Hotel Court

Marine Bar

St Andrews Court

St Pauls Mansion

Scarisbrick Court

Sunnyside Court

The Firs

Village Court

Waterloo Court

Pavilion Point

Lister Gardens

Heyes Farm Road

Nightingale Close

Airliewood

Arts Village

The Cableyard

Cambridge Road

Commutation Plaza

Dukes Terrace

Coopers Terrace

Merchants House

Foundry

Foxdale Court

Green Lane

Haylemere Court

Holt Hill

Millers Court

Muirhead Avenue

Oakwood Close

Preston Point

Saunders Building

Sheffield Building

Waterloo Road

White Court

1-5 Henry Street

Finsbury Way

Regent Street

Linton Mews

Poppy Place

Abbey Building

Please accept our sincere apologies for any confusion this may have caused.  

We understand we have fallen short of our service standards in this instance. 

Rent and service charge statements that are affected will be amended and re-sent by Friday 26th March 2021. Please disregard any statements you have received to date. We will also ensure that any changes are clearly explained. As always, if you have any questions, please call us on 0344 736 0063 and our team will be happy to help. 

We are carrying out a full review to understand how this happened and to ensure it doesn’t happen again. 

Thank you for your patience and understanding. 

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