Your views are important to us | News

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Your views are important to us

Your views are important to us and help us to improve the services we deliver. We have asked independent research company IFF Research to carry out a customer satisfaction survey on behalf of Redwing. An independent company will ensure that you feel able to answer questions honestly.

You may be contacted to take part by telephone. IFF Research will call you from one of the following numbers;
0208 049 5775 or 0208 049 5758.

Please note that calls from these numbers are genuine. Not all residents will be contacted and residents that are called have been selected at random. 

The survey will take between 5 and 10 minutes to complete and you will be asked questions that will include your satisfaction with your home and the service you receive from Redwing. This is so we can see how well we are doing as a landlord. Other landlords ask their tenants the same questions, so we can compare results and share good practice. Your answers are confidential and are only used to plan and improve the services we provide to you, our residents.

Please take the time to answer these questions honestly – your feedback will help us to improve our services to you. If you'd rather not take part, please let the caller know if and when they get in touch.

Thank you for your time. 

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